Frequently Asked Questions

How much is the shipping charge to ship to my country?

We charged a flat rate of $24.99 Korean EMS shipping within’ Europe, North America, $19.99 within’ Asia, Oceania, $29.99 for Africa, South America and Central America. We offer free charge for each additional item.

How long it takes for delivery to my country?

Korean EMS post is an express shipping charges, it takes about 3 business days within’ Asia. 5 to 7 business days world wide. You can track your order at this site:

Can you guarantee the quality of the products are 100% authentic?

Yes we offer 100% authentic products, all of our products are made in Korea. We only sell Korean medical supplies, all of the items are ship direct from Korea via Korean Post EMS shipping.

Do you offer wholesale?

Yes we have been suppliers for a lot of professionals, beauty salons and medical spas in North America, UK, Australia and New Zealand. We start trading since 2015. If you want to discuss the wholesale price for our products, please send us an email

Do you sell any other brands than the ones listed in store?

Yes we do offer other products as well, however it takes a lot of times to upload other products, so most of the other brands that we have not yet list in the store are for wholesale orders. You can always send us an email for inquiry. We carry most of the Korean brand medical supplies.

What is the payment method?

We accept credit card payments online. For wholesale orders, we accept direct bank transfer in USD.

What is the return & exchange policy?

We offer return & exchange if there is any damage when you receive your product, please check your package once you receive it, and contact us if there is any problems. Refund will be made once when you return your product. However if there is no damage or any other problems for the product, we do not take any returns, all sales are final.

For any other questions, please feel free to contact us at